SortX replaces scattered emails, missed calls, and broken spreadsheets with one intelligent system that triages tenant issues, routes contractors, and keeps your compliance audit-ready.
Letting agents juggle WhatsApp photos, midnight phone calls, and email chains nobody can follow. Contractors get vague descriptions. Compliance slips through the cracks. Everyone loses.
"The thing in the bathroom is broken" tells a contractor nothing. Wasted site visits cost you time and money.
Scrolling through contact lists to find the right trade, right availability, right area. Every single time.
No audit trail. No SLA tracking. When regulators ask for records, you're scrambling through email threads.
Guided menu captures the exact issue, photos, and urgency. No more "something's broken" messages.
Self-help videos resolve simple fixes instantly. Real issues get classified and prioritized automatically.
Pre-triaged jobs matched to the right trade, skill level, and availability. One click to assign.
Every action, note, photo, and signature logged automatically. SLA compliance tracked in real time.
SortX integrates with the tools you already use. Reapit, MRI, AgentPro, Xero, Sage. No rip-and-replace. Just a smarter maintenance layer on top of your existing stack.
Machine learning classifies repair urgency and routes to the right contractor before you lift a finger.
Gas safety, EPC deadlines, Renters Reform Bill requirements. Auto-tracked, auto-flagged, always audit-ready.
First-time fix rates, contractor benchmarks, cost per repair. Real data to run a tighter operation.
Connects to your CRM, accounting, and inventory tools out of the box. No double entry. No manual syncing.
SortX is building the operating layer that UK property maintenance has been missing. Structured reporting, intelligent routing, and full compliance visibility in one place.